 Larger | Krups XP9000 Super-Automatic Espresso Machine and Coffee Center, CharcoalBuy from www.amazon.com | |
| List Price: www.amazon.com's Price: $3,000.00 Condition: New Average Customer Rating: 4.0 | Features• Super-automatic programmable coffee and espresso center• Automatically grinds, tamps, brews, and disposes of spent grounds • Oversized digital display; customizable coffee strength and cup size • 15-bar pump; conical-burr grinder; steam nozzle; removable water tank • Measures 18-3/4 by 11-1/2 by 14-3/4 inches; 1-year limited warranty Great for a timeI have had this Krups XP9000 for about 18 months. Up until now it made me very happy. The espresso is the very best. Please note I absolutely hate the taste of the espresso at Starbarks and most coffee other coffee shops. The machine is easy to use. I always used good fresh beans, followed the the care instructions to a T and used filtered water 100% of the time. On most days I used it thee to five times. A few months ago it started leaking from the bottom. The coffee was still good so I did not address this. Then it started spraying water from the top whenever the steamer was used. I contacted Krups who then sent a prepaid mailing box to send the product in for repair. I mailed it in and 5 weeks later the machine was returned. For 3 1/2 days the machine worked. Now the coffee machine will not work correctly. When you select coffee or espresso all you get is coffee tinted water. The grounds from the process are dumped in the drip pan as if the coffee was made. (what a waste of good coffee beans). I probably would have been better off to forget about the steamer and just used the espresso function of the machine. As just warming the milk on the stove and using an inexpensive frothing immerser gadget produces just as good results as the steaming function on the Krups.Bad machine and horrible customer supportThe machine made decent coffee for about 2 years. After a certain period Krups espresso machines require mandatory service and will stop working. I sent my working machine to Krups which had technically nothing wrong with it to service center in Downers Grove, Illinois. I was charged $220 for the service. The machine arrived not working. After contacting Krups again I found out that that the service center is now out of business. I sent it again to a another service center in California where I was told my machine still needs cleaning and is actually broken. That's another $268. Peter at the Krups customer support rudely brushed me off and said that it's not their problem. I expected a quality machine and service from Krups. I was wrong.A year laterAfter my last super auto, a Saeco, failed for the umpteenth time I purchased the XP9000 in July of 09. Over time it has become accepted but...For a machine the size of this one larger reservoirs, water, bean, and drip tray / puck bin might have been considered. The Saeco spoiled us with its onboard water connection. Both the Saeco and the Juro which preceded it had larger bean hoppers and while I do not know for sure, I think they both had larger drip trays as well. Either way it seems that we spend a fair amount of time dinking around with some machine demand for dumping or filling in order to get a cup. A related misery is that it is not smart enough to know ahead of time that it is out out whatever it about to notify you that it is out of. So, you request say a cappucino and it froths the milk and then the grinder starts but there are not enough beans to complete the cycle. Grinder goes through it's cycle empty, the "Fill beans" message pops up, and since there are no ground beans to process the machine goes into it's dump cycle and you are left with a cup of froth and another 30 seconds of your life unrecoverable. Both of our previous machines were able to deliver product and then alert us that we had a chore to perform, or let us know that we had a chore and not make a halfhearted attempt to deliver a product that they were unable to. The grinder has its own shortcomings. It has 4 settings which limits experimentation. That's not a showstopper and I knew that going in. On the other hand cleaning a burr grinder should not require any significant level of machine disassembly, not the case for the Krups. That's one concession to minimalist design the I wouldn't have made and didn't anticipate. Yes, removing the little tophat improves bean flow, yes, using non-oily beans helps keep the burrs from gumming up, but as with any machine sooner or later it requires maintenance. That maintenance should be able to be performed by people who do not as a rule keep hex key wrenches in their kitchen drawers. The flip side is that this is a great little machine. It has grunted out over 3000 coffee products in the last year and we are quite happy with the beast. The queen hates techno for techno sake but she is comfortable using the Krup for both her regular caffiene fix and frothing fancies. I can tailor espressos adequately to reflect what I'm trying to accomplish with homeroasts. This thing does not replace our manual machines or stand alone grinders but (with the exception of "fill beans", "empty drip tray", and "fill water" messages) it spits forth whatever we request pretty much at the push of a button. Color and taste are adjustable, layering of milk drinks is adequate, temp of product is better than other super autos we have had, owners manual is readable if not very informative (it's nice that the manual is stored onboard although an easily serviced grinder would have been nicer), unit is minimalist and the exterior cleans up easily. Frothing is easy albeit kind of a Rube Goldberg affair. It is quite comparable to my best efforts at manually frothing except there is no opportunity for adding smiley faces and swirly patterns in the froth. I am not bothered that I am not spending 4 or 5 bucks a shot at Starjunks for that artistic bonus. Oh yeah, frothing cleanup. Keep a small glass of water nearby when frothing and leave the frother tip submerged when between shots. The frother will give you years (well, year anyway) of service at as good a quality as the day it came from the factory... or whine about it not frothing, whatever floats your boat. I have yet to deal with Krups for anything so have no opinion about customer service. I got mine for real short money, less than 400 US, from a closeout website and I see now that it is discontinued here and elsewhere. Pity. A sub 1000 super auto is rare and one less than half that is a unicorn. Last bit. These super autos have had a 5 year lifetime in our house give or take. To sum up, machinewise my last 3300 cups cost 11 cents a shot. This time next year that cost could shrink by half. If this thing makes it 2 years for what it cost, I'm a happy guy. Fabulous Automatic Expresso MachineWe have had our machine for about a month and it is just great! The only problem is that I want latte's all the time now! I can't wait to get up in the morning to have one!! Just the press of the button and it's ready! I think the krups machine is as good or better than any of the more expensive ones at sur la table or Williams Sonoma! A best buy for sure! Great investment!Great espresso machine, great priceWe purchased this machine about 3 months ago and have really enjoyed it. You cannot beat the price. We got it at a steal for $499 from Rue La La, but even Amazon's price is a steal. Comparable super automatics from saeco and others cost WAY more $$. It is so easy to use and has been virtually worry-free. Yes, it occasionally thinks the coffee beans are empty, but a quick stir with your finger always corrects the problem. Can you really expect the machine to fix itself when there is an air pocket in the beans container? It is so easy to clean and use. The froth started to go down a little, but we just now got around to removing and cleaning the nozzle and this appears to have worked. We really have no complaints.Product DescriptionNew from Krups, the XP900 Super Automatic Espresso and Coffee Center. Super Automatic System: Makes perfect cappuccino and lattes with a push of a button, without having to move your cup and without a separate milk container. Easy to use and clean: The XP9000 will automatically grind, tamp, brew and dispose of the spent grounds and guide you through the easy cleaning and maintenance procedure. The central steam nozzle on the Krups XP9000 allows you to make steam for frothing, hot water, cappuccino and a latte beverage all WITHOUT ever moving your cup. The central stem nozzle is easy to use. A lever on the top of the machine allows you to bring the steam nozzle down and back up allowing you to adjust the height of the coffee dispenser. The high pressure pump leads cold water into the Thermoblock System where it is instantaneously warmed to the optimal temperature of 198 degrees Fahrenheit. Easy to clean and maintain a drip tray is integrated in the front door. It has an automatic sensor to indicate when the water tray is full and is removable for easy dumping and cleaning. Automatic controls at your fingertips for cappuccino and lattes by pressing the dedicated switch, the Krups XP900 has an oversized digital display with 2 lines of text, bright white lettering is easy to read and available in 5 languages. There are pre-programmed settings for simple operation; 4 options for espresso, hot water, steam, latte and cappuccino. Personalize your settings; an easy accessible side panel is used for customized programming and for controlling the machine maintenance. From coffee strength, water temperate or steam time, personalize your beverages the way you would like it with the many options available at you finger tips. Made in Switzerland the Krups XP9000 has 1200 watts, a heating element with 2 thermostats and removable water tank that holds 88 ounces.Read more... Similar Products:Krups 088 Artese Water Filter for Model 927Krups F054 Anticalc Lime Descaller Kit Krups 0055001 Espresso/Cappucino Cleaning Tablets Krups F054 Anticalc Lime Descaller Kit 3 Pack Shun DM0741 Classic U2 (Ultimate Utility) Knife | |