 Larger | Jura-Capresso 13421 ENA4 Automatic Coffee and Espresso Center, Ristretto BlackBuy from www.amazon.com | |
| List Price: www.amazon.com's Price: $1,350.00 Condition: New Average Customer Rating: 4.0 Lowest New Price: $777.00 | Features• Espresso machine with stainless-steel-lined thermoblock and 18 bars of pressure• Grinds, tamps, brews, and cleans in under 60 seconds--at the touch of a button • Conical steel burr grinder; pre-ground coffee funnel; removable water tank; frother • Customizable strength, temperature, and amount; rotary dial for easy programming • Measures 17 by 9 by 14 inches; 2-year limited warranty Happy With My MachineMy husband bought this machine for me about 7 months ago. As many of the other reviewers have said, the wand popped off on a daily basis. I found it very annoying and was to the point of returning it when my husband suggested I call Jura's Customer Service department. I didn't really think the problem could be fixed. It seemed like a design flaw that I'd have to live with if I wanted to keep this machine. I'm glad I called them though because after telling them my problem, they sent me a brand new wand for free. I've used this wand to make at least 2 drinks on a daily basis for the last 6 months and it has never popped off! I'm very happy with the purchase now. The one complaint I do have however is that even though it's set on the highest setting, the espresso comes out a littler weaker than I'd like it. I can live with this and I would definately purchase the machine again!Great coffee and customer service!!When I received the machine it failed to execute the start-up procedure. I called customer service to see if I was missing something, but there was indeed a defect. Jura promptly offered to replace it and a new one arrived a couple of days later.This time all worked perfectly and I was able to enjoy the wonderful coffee the ENA makes. The machine provides enough adjustments to suit one's taste and is pretty straightforward to use. The LCD will display any actions that need to be taken (i.e. low water, low coffee, empty grounds, etc...) so no need to check anything. Overall, I am very happy with the ENA! The only complaint I would make regards the water tank size. As I use the steamer a lot I usually have to fill it up after something like 8 cups. Not too annoying, but might be important if there are more people using the machine. Good coffee, minor technical flawsCoffee produced is very good, easy to operate, progammable.Minor problems with the frother, the entire thing flies off sometimes when you start steaming, with the risk of getting burned by the steam, and of cource spilling your milk all over the machine. As it must be removed for cleaning, the socket wears out and eventually the frother wand does not hold on anymore. This is the only concern. Great coffee, some flaws with the machineI've had the jura for 4 months now and previously owned a gaggia automatic expresso machine and have made over 200 lattes so far with the jura. I love the small size of the jura, the coffee is great once you adjust it to suit your tastes. i like the fact that everything is automated and being warned stops me running out of water half way through an expresso like i did with the gaggia. it is easy to clean and is a great machine.There are two flaws which is why I'm giving this 3 stars. Firstly the milk frothing wand comes lose and when it does sprays milk and stream over nearby surfaces and you. At first this happened rarely and i put it down to me not having the wand seated securely, however after 4 months of making lattes i check before every coffee and the wand will no longer stay on long enough to do enough milk for one latte. this is very annoying and potentially dangerous as steam and hot milk tend to go over your hand. The second problem is the water tank, it is fairly small but is around the back of the machine so if you have the machine on a kitchen surface with a cupboard above it is awkward to get the water tank out and more awkward getting it back in when filled with water. would i buy one again? not sure have complained to jura and will see if they can fix the problem with the wand. I suspect it is a design flaw since I've seen other people also complain about this. if you are using mainly for lattes like me I wouldn't buy this model. 1st in Coffee--class act all the way aroundIt is a story of an expensive Christmas gift (a Jura Capresso machine), a wife who didn't want to say she didn't totally like it, and a husband who (almost) always keeps the original packaging. To make a long story short, about two months after the purchase, I inquired about my return options (nope, no original packaging to return it in). Three e-mails later (did I mention I returned it without any original packaging?), I am receiving a FULL refund. Buy from this seller (1st in Coffee) with the confidence that they will treat you more fairly than anyone could reasonably expect. Class act all the way around! Product DescriptionThe Jura-Capresso ENA4 is the world's slimmest Automatic Espresso and Coffee machine, only 9.5-inches wide. If you want the freedom to choose any coffee bean you like, the genuine flavor of the bean in your cup and the option to adjust the strength of the coffee to suit your taste….then look no further. Make ENA, which comes from the Greek meaning number ONE, your first choice.. The ENA4 is environmentally friendly and economical to use With an innovative zero energy switch the ENA4 draws no standby energy and when the unit is used infrequently the Energy Save Mode can be switched on to reduce power consumption to an absolute minimum. ENA4 has single button operation. Simply turn and push a button and enjoy. Programming the ENA4 is simple and intuitive. The programming and maintenance buttons are concealed behind an elegant panel. With the Rotary Switch and the interactive display, navigating through the programming mode or the automatic cleaning and maintenance program is a snap. The ENA4 has Platinum front and top panels and Ristretto Black side panels.Read more... Similar Products:Jura-Capresso 67879 Clearyl Water Care Cartridge for ENAJura-Capresso Cleaning Tablets for all Capresso and Jura-Capresso Automatic Coffee Centers, Pack of 6 Jura-Capresso 66281 Descalling Tablets for Jura-Capresso Automatic Coffee and Espresso Centers, 9 Pack Lavazza Super Crema Espresso Whole Bean Coffee, 2.2-Pound Bag Rattleware 12-Ounce Latte Art Milk Frothing Pitcher | |